By using the ‘WebhookUrl’ field or the subscriptions, you can specify a callback URL to get an update when the order is updated status. If the ‘WebhookUrl’ is set when creating an order or if a subscription exists, the API will send an HTTP POST request to that URL with a JSON payload containing the OrderId when the order status is changed. The kind of event that was triggered will be passed in a header called "Event-Type" where possible events are:driver_arrived_at_delivery
order_scanned_at_checkpoint
pickup_time_window_updated
delivery_time_window_updated
route_unassigned_from_order
driver_allocated_to_route
driver_deallocated_from_route
The following are examples of call-back content :[OrderCreated]
Header: Event-Type: "order_created"
Body:
{
"OrderId": "CONTOSO123"
}[OrderDispatchedToDriver]
Header: Event-Type: "order_dispatched"
Body:
{
"OrderId": "CONTOSO123",
"DriverId": "fe4bc3ab-ece3-4163-aced-13af016877fd"
"DriverNumber": "123"
"DriverName": "Ryan Gosling",
}[OrderAcceptedByDriver]
Header: Event-Type: "order_assigned"
Body:
{
"OrderId": "CONTOSO123",
"DriverId": "fe4bc3ab-ece3-4163-aced-13af016877fd"
"DriverNumber": "123"
"DriverName": "Ryan Gosling",
}[DriverArrivedAtPickup]
Header: Event-Type: "driver_arrived_at_pickup"
Body:
{
"OrderId": "CONTOSO123"
}[OrderPickedUp]
Header: Event-Type: order_picked_up
Body:
{
"OrderId": "CONTOSO123"
}[DriverUnassigned]
Header: Event-Type: driver_unassigned
Body:
{
"UnassignedDriverId": "fe4bc3ab-ece3-4163-aced-13af016877fd"
"UnassignedDriverNumber": "123"
"UnassignedDriverName ": "Ryan Gosling"
}[DriverArrivedAtDelivery]
Header: Event-Type: "driver_arrived_at_delivery"
Body:
{
"OrderId": "CONTOSO123"
}[OrderDelivered]
Header: Event-Type: "order_delivered"
Body:
{
"OrderId": "CONTOSO123",
"CustomerName": "Ron Pearlman"
}[OrderReleased]
Header: Event-Type: "order_released"
Body:
{
"OrderId": "CONTOSO123"
}[OrderPutOnHold]
Header: Event-Type: "order_on_hold"
Body:
{
"OrderId": "CONTOSO123",
"HoldReadon": "Nobodyhome",
"HoldReasonDescriptionEn": "No access to door",
"HoldReasonDescriptionFr": "Pas d'accès à la porte"
}[OrderCancelled]
Header: Event-Type: "order_cancelled"
Body:
{
"OrderId": "CONTOSO123"
} Modified at 2025-01-21 06:44:29